Effective Date: 7 September 2024

Music Cafe (“we,” “us,” “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website, https://www.musiccafe.online/ (the “Website”). By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using the Website.

1. Information We Collect

We collect different types of information to provide and improve our services:

1.1 Personal Information

When you use our Website or contact us, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (in case of purchases)
• User account information (username, password, profile details)

1.2 Non-Personal Information

We also collect non-personal information that cannot be used to identify you, such as:

• Browser type
• Device type (mobile, desktop, etc.)
• IP address
• Referring/exit pages
• Date and time of visit
• Operating system and version
• Cookies and similar technologies (see Section 6 for details)

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and maintain our services
• To process payments and manage transactions
• To personalize and improve user experience
• To communicate with you, including responding to inquiries, sending updates, and promotional materials
• To administer your account, including security features such as account verification and password resets
• To analyze usage trends and monitor website traffic to improve our Website and services
• To comply with legal obligations or enforce our Terms of Service

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies or individuals we employ to facilitate our services (e.g., payment processors, email service providers). These parties are only given access to your information as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We take the security of your information seriously and implement reasonable measures to protect it. These measures include encryption, firewalls, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

5.1 Access and Update

You have the right to access, correct, or update your personal information. You can do this directly within your account settings or by contacting us at support@musiccafe.online

5.2 Deletion

You may request that we delete your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.

5.3 Opt-Out of Marketing

If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe link in the emails or by contacting us at support@musiccafe.online

5.4 Cookies

You can manage your cookie preferences through your browser settings. See Section 6 for more details on cookies.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device. They help us improve the functionality of the Website, personalize your experience, and analyze site traffic.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of the Website (e.g., enabling you to log into secure areas).
• Analytical Cookies: Help us understand how visitors use the Website, so we can improve functionality.
• Functional Cookies: Enable the Website to remember your preferences (e.g., language or region).
• Advertising Cookies: Used to deliver relevant ads based on your browsing behavior.

6.2 Managing Cookies

You can choose to block or delete cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Website.

7. Third-Party Links

Our Website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these websites before providing any personal information.

8. Children’s Privacy

Our Website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@musiccafe.online

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Music Cafe

17 Chief Albert Luthuli Drive, Potchefstroom, North West, South Africa

Email:

support@musiccafe.online